None of us can predict exactly how libraries will evolve. However, we see more and more of our customers abandoning larger, traditional counters in favour of our compact, customer-orientated service desks and information pods. The benefits are immediate and the ability to respond to change more certain.
Height adjustability
Streamlined designs have made way for electronic touch-button height adjustability. Aside from the well recognised benefits of working at the optimum and safe height (either seated or standing), height adjustability allows staff to cater to the customer’s individual needs. The young, the elderly, or those in wheelchairs are all able to interact with staff at a comfortable height.
Adaptability
Modern counters are designed ergonomically and are more readily able to adapt to a multitude of functions: help desk, issues counter, welcome point or roaming station. You now have the tools to re-create your space, adapt to change and respond to the moment.
Manoeuvrability
Compact counters are designed to move and manoeuvre. Ease of mobility (utilising designs with robust brake castors), not only provides flexibility within library and learning spaces, it enables an enhanced customer service — position your counter where help is needed the most.
Flexibility
Flexibility in library furniture is key and happens naturally with the functionality of a modern counter. A flexible environment ensures libraries are best equipped to respond to the challenge of change.
Connectivity
More than ever today’s counters and help desks are about interacting with people. Compact counters with friendly cantilevered meeting ends invite customers to connect and engage.
Collaboration
It is exciting to see how libraries and tertiary organisations are embracing collaborative learning environments where social interaction is key. Customer-orientated designs provide the ideal platform for students, teachers and library staff to get alongside, capture and share information, discuss and work together.
Furniture fit for the future
In 2013, Paul White, our Director of Design was invited to write an article for the book titled ‘Better learning and library spaces’. Read Paul’s article ‘Furniture fit for the Future’
What are the most important things a 21st-century library should do with its space?
‘Better learning and library space’ addresses this question, capturing the insights and practical ideas of leading international librarians, educators and designers.
Check out Sawyer Library at Williams College in Williamstown, Massachusetts: ‘A nexus for collaborative learning, social interaction, and intellectual engagement’.